Privacy policy

Privacy Policy

This Privacy Policy describes how Lumivéra (hereinafter referred to as the "Site," "we," or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on qxngsj-bp.myshopify.com (the "Site"), or contact us regarding the Site (collectively referred to as the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of our Services, you consent to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use or access any of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on the Site, and we will update the "Last Updated" date. We will also take any other measures required by applicable law.

Collection and Use of Your Personal Information

To provide the Services, we collect and have collected personal information about you over the past 12 months from various sources, as described below. The specific information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect to:

  • Communicate with you
  • Provide or improve our Services
  • Comply with legal obligations
  • Enforce applicable terms of service
  • Protect or defend the Services, our rights, our users, and others

Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and Services. "Personal information" refers to information that identifies or describes you individually or that can be associated with you. Below are the categories of information we collect.

Information We Collect Directly from You

The information you provide directly through our Services may include:

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, payment confirmation, email, and phone number.
  • Account Information: Username, password, security questions, and account security details.
  • Customer Service Information: Any information you provide when communicating with us, such as inquiries or messages sent through the Services.

Some features of the Services require certain information. If you choose not to provide it, you may be unable to use or access these features.

Information We Collect About Your Usage

We may automatically collect certain data about how you interact with the Services (referred to as "Usage Data"). This includes:

  • Device information
  • Browser details
  • Network connection information
  • IP address
  • Interaction data with the Services

To collect this information, we may use cookies, pixels, and similar tracking technologies.

Information We Obtain from Third Parties

We may receive information about you from third parties, including:

  • Service providers, such as Shopify, that help support our Site and Services.
  • Payment processors, who collect payment information (e.g., bank account, credit/debit card details, billing address) to process transactions and fulfill your orders.
  • Online tracking technologies, such as pixels and web beacons, used by third parties we work with for advertising and analytics.

Any information obtained from third parties will be processed in accordance with this Privacy Policy.

Use of Your Personal Information

1. Providing Services & Fulfilling Orders

We use your personal information to process transactions, manage your account, and facilitate returns or exchanges. This includes:
✅ Processing payments
✅ Sending order confirmations
✅ Managing shipments and returns
✅ Improving account functionality

2. Marketing & Advertising

We may use your personal information for promotional purposes, including:
📢 Sending marketing emails, SMS messages, or postal mail
📢 Displaying targeted ads for our products or services

3. Security & Fraud Prevention

We use your information to detect, investigate, or respond to fraudulent, illegal, or malicious activities. If you register an account, you are responsible for keeping your credentials secure. Please notify us immediately if you suspect unauthorized access to your account.

4. Customer Support & Service Improvement

We use your information to respond to inquiries and enhance your experience with our Services.

Cookies & Tracking Technologies

Like many websites, we use cookies to:

  • Improve functionality
  • Analyze usage trends
  • Enhance user experience

For details on the cookies used by Shopify, visit: Shopify Cookie Policy.

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to access certain features.

Additionally, our site supports the Global Privacy Control (GPC) signal, allowing users to opt out of targeted advertising. Learn more: Global Privacy Control.

Disclosure of Personal Information

We may share your personal information with:

  • Service Providers – IT management, payment processing, shipping, and customer support.
  • Marketing & Business Partners – For targeted advertising and promotions.
  • Legal & Compliance Requirements – To comply with law enforcement or legal obligations.

We do not use or disclose sensitive personal information without your consent.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

✔ Right to Access – Request details on the data we collect and how it is used.
✔ Right to Deletion – Request the removal of your personal data.
✔ Right to Correction – Request changes to inaccurate data.
✔ Right to Data Portability – Receive a copy of your data for transfer.
✔ Right to Restrict Processing – Limit how we process your information.
✔ Right to Withdraw Consent – If you previously provided consent, you can withdraw it.
✔ Right to Appeal – If we deny a request, you can appeal.
✔ Right to Manage Communication Preferences – Unsubscribe from marketing emails at any time.

To exercise any of these rights, please contact us at aroundthecorner2025@gmail.com.

We will not discriminate against users for exercising their rights. However, we may require identity verification before processing certain requests.

Security & Data Retention

We take reasonable measures to protect your data, but no system is 100% secure. Please avoid sharing sensitive information over unsecure channels.

The duration for which we retain your data depends on factors such as:

  • Account maintenance
  • Providing Services
  • Legal obligations

International Users

Your information may be transferred, stored, and processed outside your country. If you are in Europe, we use Standard Contractual Clauses or similar measures to ensure adequate data protection.

Contact Us

For privacy inquiries, please contact:

📧 Email: @gmail.com

📞 For complaints: If you are not satisfied with our response, you may have the right to appeal or file a complaint with your local data protection authority.