Return Policy
We have a 60-day return policy, meaning you have 60 days after receiving your item to request a return.
To be eligible for a return, the item must be in the same condition as you received it—unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please contact us at @gmail.com.
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items returned without prior approval will not be accepted.
For any return-related inquiries, please reach out to us at @gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will assess the issue and resolve it as quickly as possible.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including:
🚫 Perishable goods (such as food, flowers, or plants)
🚫 Custom products (such as special orders or personalized items)
🚫 Personal care items (such as beauty products)
🚫 Hazardous materials, flammable liquids, or gases
If you have questions about a specific item, please contact us.
Unfortunately, we do not accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you need is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
14-Day EU Cooling-Off Period
If your order is shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
As with our standard return policy, the item must be unused, with tags, and in its original packaging, and you must provide the receipt or proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you if your refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days.
Please note that banks or credit card providers may take additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at @gmail.com